Process

Scenario 1
You complete our client care pack and Authority to Act.
We issue the formal request to the lender.
The creditor provides the agreement and we assess.
If the agreement is compliant, we refund the audit fee you have paid.
If you are struggling with your Credit repayments, we offer alternative debt solutions.
If the agreement is non compliant,
We instruct the solicitor to proceed with the case.
The solicitor issues the letter of claim to the lender.
Negotiations are conducted between the legal team and the lender.
If the lender fails to settle, we proceed to court.

Scenario 2
You complete our client care pack and Authority to Act.
We issue the formal request to the lender.
The Creditor fails to respond with the request.
We issue default letter.
The creditor still fails to respond.
We instruct the solicitor to proceed with the case.
The solicitor issues the letter of claim to the lender.
Negotiations are conducted between the legal team and the lender.
If the lender fails to settle, we proceed to court.

Please continue with your repayments until the solicitor advises you to stop.